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Scam alert: Email claims to come from City of Guelph

The email is fake, don't open it, says the city
20210212 Scam email City of Guelph
City officials say this email is a scam and didn't come from them. Photo courtesy of Rob Campbell on Twitter.

If you’ve received an email from the City of Guelph regarding an “updated policy statement 2021,” don’t open it – it’s a scam. That’s the advice from city officials.

“Do not open, click, or reply. Delete it, and remove from your deleted folder too,” said a tweet from the city’s account on Friday morning. 

The fake email was brought to the city’s attention by the Downtown Guelph Business Association, informed by a business owner, explained city spokesperson Stacey Hare.

The message encourages recipients to click on a link view “Updated Codes of Practice and Policy Statement.”

"Like any institution, whether that be banking or any online interactions that you have, it's important to keep your guard up because the phishing techniques that are being used are becoming more and more sophisticated," said Mayor Cam Guthrie. "It's important that we be vigilant on these types of things. If your 'Spidy-sense' is tingling on any type of emails, you're probably right.

"It's best to call into the city or into your institution to get the verifications you need before proceeding."



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